If you’ve been struggling to send texts and make calls this weekend then you’re not alone – Three has confirmed a “temporary network issue” has been affecting a number of users throughout the day on Saturday, though the problems should now be fixed.
Early on Sunday morning Three said calls and texts , so any SMSes that went missing should now start dribbling through to the right recipients. If you’re still having problems, the operator suggests resetting your phone.
The issue seems to go beyond a simple period of downtime though – Three says “some customers and non-customers may have received a message from an unknown sender” yesterday – which for many of us is fairly standard for a Saturday night.
No cause given
“Our advice is to ignore all text messages that you deem incorrect,” the company continues sagely – and indeed many users on social media being sent to the wrong person, which is rather worrying. Data services don’t seem to have been disrupted however.
also includes the usual apologies for inconvenience and a promise that it’s working hard to fix whatever’s gone wrong, though for now we’re still in the dark as to what caused this. We’ll update this story if Three sheds any more light on the issue.
For the time being, if you’re a Three customer then you might want to reboot your phone and resend any text messages that got lost yesterday – or not, if they were ill-advised texts composed after one too many ales. The Twitter feed is your best bet for updates.